Sweat the details and get it right. Improve continuously and exceed expectations. Be innovative and open to the innovations of others.
Act with integrity in everything we do. Be honest with clients, employees and vendors. Admit mistakes immediately, and work to correct them.
Treat all employees with the same courtesy and respect with which we treat clients. Encourage contrary opinions and nurture an atmosphere of open discussion where everyone feels welcome to contribute.
Share information. Speak up if something is wrong or if we can do it better, even if it is not in your area. Value others based on their knowledge and contributions, not on their positions or titles.